Mitsubishi Motors Philippines Corporation (MMPC) recently announced to the Department of Trade and Industry (DTI) that it will conduct a safety inspection campaign on Montero Sport and Strada, both two and four wheel drive models. The purpose of this safety inspection is to check the following:
Mitsubishi Motors Philippines mentioned that there has been no reported failures and/or incidents nationwide related to the above, yet the mandatory inspection is necessary and conform to its principal, Mitsubishi Motor Corporation’s directive to voluntarily conduct these safety inspection as a proactive commitment to quality and consumer safety.
Mr. Hikosaburo Shibata, President and CEO of MMPC sincerely apologized to all affected customers for the inconvenience caused by this safety inspection. He also said that it has already mobilized its Customer Service Operation to communicate to all the affected customers. He said that all the Mitsubishi Motors Philippines service centers nationwide have been prepared to do the necessary inspection.
Mitsubishi Motors Philippines’ website www.mitsubishi-motors.com.ph is also ready to administer “quick check and verification” using the Vehicle Identification Number (VIN) to find out if the customer’s vehicle is included in the safety inspection campaign. In addition, affected customers will be notified via email. Our Service Centers nationwide are also capable to attend to customer’s inquiry and concerns.
For additional concerns and inquiries, customers can get in touch with MMPC Customer Care Center at telephone numbers (+632) 658-0673 Monday to Friday from 7 am to 4 pm.
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