The Department of Trade and Industry has been informed of the purpose of this safety inspection, which covers the weld condition of the front suspension lower arm and front propeller shaft for four-wheel-drive models and the power-assisted reclining switch for the driver’s seat on Montero GLS SE and GT-V models.
Hikosaburo Shibata, president and CEO of MMPC, said that the company is apologizing to all affected customers for the inconvenience that may be caused by this safety inspection. He also said that it has already mobilized its customer service operation to communicate to all the affected customers. He said that all the Mitsubishi Motors Philippines service centers nationwide have been prepared to do the necessary inspection.
Mitsubishi Motors Philippines’ website (www.mitsubishi-motors.com.ph) is also ready to administer “quick check and verification” using the vehicle identification number (VIN) to find out if the customer’s vehicle is included in the safety inspection campaign. Affected customers will also be notified via e-mail. Service centers nationwide are also capable to attend to customer’s inquiries and concerns.
Sport, Strada covered
MMPC said that the welding bead dimension of the front lower arm is suspected to be insufficient. This may result in breakage while the vehicle is in use. The inspection procedure is estimated to take 1.7 hours at the most and when needed, replacement of both front lower arms is estimated at 6.3 hours. The coverage of this safety inspection are 11,403 Montero Sport (2WD and 4WD) and 4,050 Strada (2WD and 4WD) units sold from 2011 to 2012.
Also, the width of the welding bead between the tube and stub shaft is suspected to be insufficient in some units. This may result in breakage while the vehicle is in use. The inspection procedure is estimated to take 12 minutes at the most and when needed, replacement is estimated at 36 minutes. The coverage are 66 Montero Sport 4WD and 13 Strada 4WD units sold in 2012.
Meanwhile, the power-assisted reclining switch may get stuck during usage. This may result in the power seat motor overheating. Replacement of the reclining switch is estimated at 18 minutes and when needed, power seat motor replacement should require a total of 2.5 hours. The coverage of this safety inspection are 8,059 Montero Sport 4WD models (GLS SE and GT-V), units sold from 2009 up to present.
Mitsubishi Motors Philippines mentioned that there has been no reported failure and/or incident nationwide related to the above, yet the mandatory inspection is necessary and conforms to its principal Mitsubishi Motor Corp.’s directive to voluntarily conduct these safety inspections as a proactive commitment to quality and consumer safety.
For additional concerns and inquiries, customers can get in touch with the MMPC Customer Care Center at telephone numbers (632) 6580673, Monday to Friday from 7 a.m. to 4 p.m.
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