Nissan rolls out Service on Wheels program

Nissan has been going from strength to strength in the Philippines, racking up another year of growth that has surpassed the industry’s. Nissan achieved 42,694 unit sales in 2019, a growth of 22.2 percent compared to the previous year. That comes right on the tail of another powerhouse year, 2018, when the company grew 58 percent from the previous year.

Year 2019 saw two record months for Nissan, with 4,616 units in March and then 4,768 units in September. Making that possible was a strong sales performance from the Navara pickup. The Navara made up 44.6 percent of total sales for Nissan, with 19,034 units sold. Other popular nameplates were the Terra SUV with 10,469 units, and Urvan light commercial van, with 7,157 units. Nissan Terra became the third best-selling SUV in its category among Chamber of Automotive Manufacturers of the Philippines Inc. (Campi) brands by the end of 2019.

With that, Nissan bolstered its position as the number three automotive brand in the Philippines. The company also earned the Nissan Global Award for Financial Year 2019 as a top sales performer worldwide.

“Nissan’s continued growth annually is the result of the company’s focus on the fundamentals. We aim to sustain our growth in the years to come with innovative products, reliable services, a strong dealer network, and a vibrant company culture of talented people. As always, our customers are our first priority and we’d like to thank our Filipino customers for their continued support,” said Atsushi Najima, president and managing director, Nissan in the Philippines.

In 2020, the company is promising to improve customer satisfaction by providing better service for all those shiny new Nissans. The company just rolled out its “Service on Wheels” program, enabling mobile service centers to drive to their customers. This will make it more convenient for Nissan owners by providing house calls for aftersales service and repairs. It will also expand Nissan’s capabilities for its roadside assistance program.

Each Service on Wheels vehicle contains all the necessary equipment to provide preventive maintenance and do quick repairs. Also possible are vehicle diagnosis and replacement of consumables such as tires, brakes and batteries. The mobile service centers will be manned by two Nissan-certified technicians.

Nissan is already rolling out the Service on Wheels program to select dealerships across the Philippines.

“Service on Wheels is a way for Nissan to extend our expertise in vehicle care outside our service centers. This gives a new and exciting dimension to our reliable services by delivering satisfaction to our customers, wherever they are,” said Najima.

Nissan customers can contact the Nissan Customer Assistance Center Hotline at (+632) 8403-6593 or 0927-600-9557 or their nearest Nissan dealership to inquire about Service on Wheels.

Meanwhile, expect more exciting vehicles from the Japanese brand, including the promised debut of its all-electric Leaf hatchback this year.