Honda to launch virtual dealership, online transaction

June 04,2020

Honda Cars Philippines, Inc. (HCPI) Honda’s automobile business unit in the Philippines, will be launching a virtual dealership and online transaction platform. Dubbed VIRTUAL@Honda, the service will be moving HCPI’s sales and after-sales services online for the safety and convenience of its customers and employees. Here’s the news from Honda:

As part of Honda’s continuous efforts in creating a better and safer customer journey with the onset of the new normal brought about by the COVID-19 pandemic, the brand is launching its VIRTUAL@Honda, which aims to provide a contactless process of car purchase, car maintenance, and repairs.

With this new online feature to be available on August 2020, customers will be able to perform the following features of the VIRTUAL@Honda right at the safety and comfort of their homes:

Visit Online

Inspect models inside out with 360 degrees feature

Reserve your vehicle and service appointment

Test drive schedule

Unit availability query

Access your account

Live chat with a sales consultant

Should a more detailed transaction is needed, customers also have the option to speak with dealership personnel through virtual communication.

“With the current global pandemic and in view of these uncertain times, HCPI’s priority is the safety of our customers. With this, the soon-to-be launched Virtual Dealership Online Transaction, is our alternative solution to provide contactless dealer processes for our customers,” said Mr. Masahiko Nakamura, President of Honda Cars Philippines, Inc. (HCPI).

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